Kursen ingår i dessa läroplaner och studiehelheter
Kursens undervisningsperiod
1 (2017-08-01 till 2017-10-22)
Nivå/kategori
Undervisningsspråk
Engelska
Kurstyp
Obligatorisk
Cykel/nivå
Yrkeshögskoleexamen
Rekommenderat studieår
2
Omfattning
5 sp
Kompetensmål
The aim of the course is to give the participants
a solid understanding of the customer as an
individual customer and as a member of a group of
customers. How do customers select, purchase and
use goods and services, what processes are
involved?
Läranderesultat
Current approaches to business emphasize the
importance of adopting a consumer focus.
Marketing, in particular, is a customer-driven
function that begins and ends with the consumer,
from identifying customer needs to trying to meet
those needs and ensuring post-purchase
satisfaction. While all of us are consumers, our
intuitions about our own behavior as well as that
of others are often inaccurate. In this course
you will learn about fundamental theories and
concepts in consumer psychology and about
exciting new findings to enhance your
understanding of how and why people choose,
use and evaluate goods and services the way they
do.
Different research methods will also be presented
during the course.
Innehåll
Specific topic coverage includes:
1. Consumers in the Marketplace
2. Consumers as Individuals
3. Consumers as Decision Makers
4. Consumers and Subcultures
5. Consumers and Cultures
Förkunskaper
Introduction to Marketing
Marknadsföringens grunder
Kursen ersätter följande kurser
-
Mer information
There are 2 alternative ways of participating in
this course:
1. Self-study, you study alone and
independently the course book and in the end of
the course you will participate in an exam. Date
for exam 17th of October at 10.00.
2. Project with Fazer Bakery - includes in
the beginning of the course an exam according to
certain material that is needed in order to
manage the research and product development
project you are working on in teams. No lectures,
but coaching sessions for teams every week. Brief
from Fazer 5th of September at 10.00 at Arcada–
be there.
There will be a participation list in Itslearning
for both alternatives - self-study and Fazer
project - and you will write your name on the
alternative you choose and stick to during the
whole course period.
Studieaktiviteter
- Individuell handledning och grupphandledning - 20 timmar
- Praktiska övningar - 40 timmar
- Basgruppsarbete - 30 timmar
- Projekt- och produktionsarbete/konstnärlig verksamhet - 20 timmar
- Självstudier - 25 timmar
Arbetsbelastning
- Kursens totala antal arbetstimmar: 135 timmar
- Varav självstyrda studieformer: 135 timmar
- Varav schemalagda studier: 0 timmar
Undervisningsform
Flerformsundervisning (delvis nätundervisning handledd eller självstudier)
Examinationsformer
- Tentamina (skriftliga-, muntliga-, hem-)
- Essä, rapporter, produktioner och portfolio
Lärare
- Hernberg Mervi
- Willför Christel
Examinator
Willför Christel
Kursens hemsida
Antal kursplatser
Ingen begränsning (100 studenter anmälda)
Delprestation i kraft till
12 månader efter kursens slutdatum
Kursens tidtabell
Re exam for self-study-students is 21st of November at 10 in F249.
Kursanmälningstid
2017-08-14 till 2017-09-10
Examinationsformer
- 2017-10-17 - Tentamina
- Datum meddelas senare - Rapporter och produktioner
- Datum meddelas senare - Övriga uppgifter
Datum | Tid | Rum | Titel | Beskrivning | Organisatör |
---|---|---|---|---|---|
2017-08-31 | 12:30 - 14:00 | D4106 | Consumer behaviour | Hernberg Mervi Willför Christel |
|
2017-09-05 | 10:15 - 12:00 | D4107-08 | Consumer behaviour | Hernberg Mervi Willför Christel |
|
2017-09-12 | 08:30 - 10:30 | D173 | Consumer behaviour | Team coaching for Fazer Bakery project. Please book a time for your team in Itslearning. | Hernberg Mervi Willför Christel |
2017-09-26 | 08:30 - 10:00 | D4103 | Consumer behaviour | This is not a lecture, but team coaching for Fazer Bakery project. There will be short meetings about next steps with the groups according to following schedule: 8.30 Group 6 Mystery shopping (both teams) 8.50 Group 2 EyeTracking 9.10 Group 3 consuming Pullava & prod.develop(both groups) 9.30 Group 4 Pullava commercial and POS 9.50 Group 5 Pullava Some | Hernberg Mervi Willför Christel |
2017-10-03 | 11:00 - 13:00 | D4103 | Consumer behaviour | This is not a lecture, but a team coaching for Fazer Bakery project. Please book a time for your team in Itslearning. | Hernberg Mervi Willför Christel |
2017-10-05 | 12:00 - 14:00 | D4103 | Consumer behaviour | Group presentations | Hernberg Mervi Willför Christel |
2017-10-10 | 11:00 - 13:00 | D4103 | Consumer behaviour | This is not a lecture, but team coaching for Fazer Bakery project. Please book a time for your team in Itslearning. | Hernberg Mervi Willför Christel |
2017-10-12 | 11:00 - 13:00 | F249 | Consumer behaviour | Fazer Bakery presentation Rehearsal | Hernberg Mervi Willför Christel |
2017-10-17 | 10:00 - 12:00 | F143 | Consumer behaviour | Exam for self-study students | Hernberg Mervi Willför Christel |
2017-10-17 | 13:15 - 15:30 | Consumer behaviour | Presentations at Fazer | Hernberg Mervi Willför Christel |