Kursens undervisningsperiod

1 (2017-08-01 till 2017-10-22)

Nivå/kategori

Yrkesstudier

Undervisningsspråk

Engelska

Kurstyp

Obligatorisk

Cykel/nivå

Yrkeshögskoleexamen

Rekommenderat studieår

2

Omfattning

5 sp

Kompetensmål

The aim of the course is to give the participants
a solid understanding of the customer as an
individual customer and as a member of a group of
customers. How do customers select, purchase and
use goods and services, what processes are
involved?

Läranderesultat

Current approaches to business emphasize the
importance of adopting a consumer focus.
Marketing, in particular, is a customer-driven
function that begins and ends with the consumer,
from identifying customer needs to trying to meet
those needs and ensuring post-purchase
satisfaction. While all of us are consumers, our
intuitions about our own behavior as well as that
of others are often inaccurate. In this course
you will learn about fundamental theories and
concepts in consumer psychology and about
exciting new findings to enhance your
understanding of how and why people choose,
use and evaluate goods and services the way they
do.
Different research methods will also be presented
during the course.

Innehåll

Specific topic coverage includes:
1. Consumers in the Marketplace
2. Consumers as Individuals
3. Consumers as Decision Makers
4. Consumers and Subcultures
5. Consumers and Cultures

Förkunskaper

Introduction to Marketing
Marknadsföringens grunder

Kursen ersätter följande kurser

-

Mer information

There are 2 alternative ways of participating in
this course:
1. Self-study, you study alone and
independently the course book and in the end of
the course you will participate in an exam. Date
for exam 17th of October at 10.00.
2. Project with Fazer Bakery - includes in
the beginning of the course an exam according to
certain material that is needed in order to
manage the research and product development
project you are working on in teams. No lectures,
but coaching sessions for teams every week. Brief
from Fazer 5th of September at 10.00 at Arcada–
be there.
There will be a participation list in Itslearning
for both alternatives - self-study and Fazer
project - and you will write your name on the
alternative you choose and stick to during the
whole course period.

Studieaktiviteter

  • Individuell handledning och grupphandledning - 20 timmar
  • Praktiska övningar - 40 timmar
  • Basgruppsarbete - 30 timmar
  • Projekt- och produktionsarbete/konstnärlig verksamhet - 20 timmar
  • Självstudier - 25 timmar

Arbetsbelastning

  • Kursens totala antal arbetstimmar: 135 timmar
  • Varav självstyrda studieformer: 135 timmar
  • Varav schemalagda studier: 0 timmar

Undervisningsform

Flerformsundervisning (delvis nätundervisning handledd eller självstudier)

Examinationsformer

  • Tentamina (skriftliga-, muntliga-, hem-)
  • Essä, rapporter, produktioner och portfolio

Lärare

  • Hernberg Mervi
  • Willför Christel

Examinator

Willför Christel

Antal kursplatser

Ingen begränsning (100 studenter anmälda)

Delprestation i kraft till

12 månader efter kursens slutdatum

Kursens tidtabell

Re exam for self-study-students is 21st of November at 10 in F249.

Kursanmälningstid

2017-08-14 till 2017-09-10

Examinationsformer

  • 2017-10-17 - Tentamina
  • Datum meddelas senare - Rapporter och produktioner
  • Datum meddelas senare - Övriga uppgifter
Rumsbokningar
Datum Tid Rum Titel Beskrivning Organisatör
2017-08-31 12:30 - 14:00 D4106 Consumer behaviour Hernberg Mervi
Willför Christel
2017-09-05 10:15 - 12:00 D4107-08 Consumer behaviour Hernberg Mervi
Willför Christel
2017-09-12 08:30 - 10:30 D173 Consumer behaviour Team coaching for Fazer Bakery project. Please book a time for your team in Itslearning. Hernberg Mervi
Willför Christel
2017-09-26 08:30 - 10:00 D4103 Consumer behaviour This is not a lecture, but team coaching for Fazer Bakery project. There will be short meetings about next steps with the groups according to following schedule: 8.30 Group 6 Mystery shopping (both teams) 8.50 Group 2 EyeTracking 9.10 Group 3 consuming Pullava & prod.develop(both groups) 9.30 Group 4 Pullava commercial and POS 9.50 Group 5 Pullava Some Hernberg Mervi
Willför Christel
2017-10-03 11:00 - 13:00 D4103 Consumer behaviour This is not a lecture, but a team coaching for Fazer Bakery project. Please book a time for your team in Itslearning. Hernberg Mervi
Willför Christel
2017-10-05 12:00 - 14:00 D4103 Consumer behaviour Group presentations Hernberg Mervi
Willför Christel
2017-10-10 11:00 - 13:00 D4103 Consumer behaviour This is not a lecture, but team coaching for Fazer Bakery project. Please book a time for your team in Itslearning. Hernberg Mervi
Willför Christel
2017-10-12 11:00 - 13:00 F249 Consumer behaviour Fazer Bakery presentation Rehearsal Hernberg Mervi
Willför Christel
2017-10-17 10:00 - 12:00 F143 Consumer behaviour Exam for self-study students Hernberg Mervi
Willför Christel
2017-10-17 13:15 - 15:30 Consumer behaviour Presentations at Fazer Hernberg Mervi
Willför Christel

Kurs och studieplanssökning