AB-2-097

Engelska

Obligatorisk

Yrkeshögskoleexamen

2

5 sp

In this study unit the focus lies on the following
competencies:

Customer- centric competency

Fact-based decision making competency

Resilience competency

SDG´s in focus:
8. DECENT WORK AND ECONOMIC GROWTH
9. INDUSTRY, INNOVATION AND INFRASTRUCTURE
12. RESPONSIBLE CONSUMPTION & PRODUCTION
17. PARTNERSHIPS FOR THE GOALS

Upon completion of this study unit:

You can define key concepts related to hospitality
management. (Knowledge)

You are able to define and work with KPI´s for
the hospitality industry. (Knowledge)

You have the ability to apply operational
management within the
hospitality industry. (Skills)

You have a business sustainable attitude regarding
hospitality
management. (Approach)

Operations Management
Global Distribution Systems
Revenue Management basics such as pricing, customer
behavior, supply and demand.

Introduction to the Tourism Industry

Wood Roy C. 2018, Hotel Accommodation Management
by Routledge

• Föreläsningar - 30 timmar
• Studiebesök och demonstrationer - 10 timmar
• Självstudier - 60 timmar
• Nätbaserade - 35 timmar

• Kursens totala antal arbetstimmar: 135 timmar
• Varav självstyrda studieformer: 135 timmar
• Varav schemalagda studier: 0 timmar

Flerformsundervisning (delvis nätundervisning handledd eller självstudier)

• Essä, rapporter, produktioner och portfolio
• Skriftliga essäer till varje lektion och delaktighet i gruppdiskussionerna som genomförs vid vid varje lektionstillfälle.

For approved performance it is required that the
student
take the following examinations:
Essay assignments with group discussions: 60
points out of 100.
Group assignment 40 points out of 100.

Minimum 50% of each part to be approved in
the course.

Broth Joacim

Broth Joacim

https://arcada.itslearning.com/ Extern länk

Ingen begränsning

12 månader efter kursens slutdatum

• Datum meddelas senare - Rapporter och produktioner
• Datum meddelas senare - Övriga uppgifter