YH-3-048 (0) - DeDiWe - The Citizens as Customers of digital health services

2 (2018-10-22 till 2018-12-31)

Engelska

Valfri

Yrkeshögskoleexamen

3

5 sp

The aim in the study unit is to
-recognize and use e-Health and welfare services
as
they are today and recognize
trends in future.
-discuss and describe what citizen as customer of
health and welfare services
means.
-empower customers to participate in their own
health
and welfare service in
digital area.
-identify the need for professional-level
communication in digital environments.
-guide the citizens in using digital eHealth and
eWelfare service.

At the end of the course the student is expected
to
be able to:
-to understand and explain fundamentals of human
and
health related to citizen as customer in digital
health and welfare services
-to understand and explain the aspects of
effective
virtual communication
-know and use the methods and ways of guidance
for
the digital health and welfare services

The Developer of Digital Health and Welfare
Services
studies (30 credits) are combined from three
study
units (15cr) and with possibility to add the
thesis
process (15cr). It starts with the unit where the
main content is the citizen as customer in
digital
health and welfare services and how professionals
are
communicating in a digital environment. Then
comes
the study unit about digital health and welfare
environment’s with ethics and regulation in
healthcare. At last comes the service design
study
unit, that will increase participant’s
competences
about customer oriented user centered service
design
and co-creation process.

This study unit deals with the citizens as active
and
participating customers of digital health and
welfare
services and creation of competence in guiding
and
communicating usage of digital service
alternatives.

The deadline for the individual learning journal is
one week after the last Slackinar.

European reports about healthcare and wellbeing.
https://ec.europa.eu/digital-single-market/en/eu Extern länk-
policy-ehealth

Principles of patient teaching:
https://www.youtube.com/watch?v=3tVeCjXP7mY Extern länk

Eysenbach G, Powell J, Englesakis M, Rizo C,
Stern A.
2004. Health related virtual communities and
electronic support groups: systematic review of
the
effects of online peer to peer
interactions. BMJ; 328
http://www.bmj.com/content/bmj/328/7449/1166.full Extern länk
.pdf

Heller, R. A cost-benefit analysis of face-to-
face
and virtual communication:
https://est05.esalestrack.com/eSalesTrack/Content Extern länk
/Con
tent.ashx?file=fa23d31e-a20e-424d-9f94-
6ac0ba499ea1.pdf

Nätbaserade - 135 timmar

• Kursens totala antal arbetstimmar: 135 timmar
• Varav självstyrda studieformer: 135 timmar
• Varav schemalagda studier: 0 timmar

Flerformsundervisning (delvis nätundervisning handledd eller självstudier)

Essä, rapporter, produktioner och portfolio

För godkänd prestation krävs att studenten klarar
av de veckovisa uppgifterna (ex. demonstrationer
och
presentationer, rapporter och produktioner,
uppsatser, samt närvaro vid angivna tillfällen)

Examinationerna väger sinsemellan på följande
sätt:
...

• Ekman Petra
• Tana Jonas

Ekman Petra

Slack, all enrolled will get a sign up information

Ingen begränsning (11 studenter anmälda)

Tills vidare

Slackinars, 10.10 Kick-off, 11.10, 25.10, 1.11,
8.11. All between 1pm-3pm.

2018-08-15 till 2018-10-04

Datum meddelas senare - Rapporter och produktioner