The Arcada IT-support assists you with all your IT related issues.
- Email: E-mail: it-support
@arcada.fi - Phone: 0294 282 555 (Mon-Fri 8:00 - 16:00)
- Support Spot (Dropin) in the journal reading room - just call us!
Between semesters (Summer and Christmas), access may be reduced according to information published on Start.
The IT-unit informs of all planned outages through the intra and start pages. If a service stops functioning, students should lookup Start for more information, you can also check the status of Arcada's most important online tools here. External link
If the information is missing, the outage is unplanned and it is advisable to contact the IT-support.
Your account and data
Information regarding your Arcada IT-Account
WiFi (WLAN, Eduroam)
Instructions on how to connect to the wireless networks in Arcada
How to configure your Arcada email.
Computer Labs
Computer Labs are located in block E and F on the 3rd floor as well as next to the library.
Copy machines
You can use Arcada's copy machines to print, scan and copy.
FAQ
Here you can find answers to common questions regarding IT matters.
Minimum laptop requirements
The lectures held in a BYOD environment are based on Microsoft Office 365. Students' laptops are expected to meet certain minimum requirements.