Instructions on how to connect to the wireless networks in Arcada

Eduroam

Students and staff use the wireless network called eduroam. It is part of a global network provided by universities and alike. It works in most Finnish universities and also internationally. The password is transferred in an encrypted tunnel, please check that the certificate is signed by USERTrust RSA Certification Authority .

The Arcada Eduroam network uses the WPA3 security protocol, please make sure that your hardware supports this.

Connecting to eduroam using Windows

You can connect to Eduroam straight from your computer's taskbar->netowork button. Select Eduroam and put your username in username@arcada.fi format and then your Arcada password.

If for some reason you have previously tried connecting to Eduroam with wrong credentials and have failed, you may get this Error 'Can't connect to this network'. In this case, you right-click on the Eduroam and select Forget. Now try reconnecting following the proper instructions mentioned above. For detailed instruction see this .

Alternatively,

  1. Check that your device has an active internet connection, eg. using mobile hotspot.
  2. Browse to https://cat.eduroam.org .
  3. Download an "eduroam Installer".
    • Choose Arcada as "Home Institution".
    • Choose "Installer to download" according to the operating system on your device (e.g. Windows, Mac, etc.).
    • Install and follow the instructions
  4. Provide your Arcada username in the format username@arcada.fi when logging in (username only will not work) and your Arcada password

Connecting to eduroam using MacOS

  1. Check that your device has an active internet connection, eg. using mobile hotspot.
  2. Browse to https://cat.eduroam.org .
  3. Download an "eduroam Installer".
    • Choose Arcada as "Home Institution".
    • Choose "Installer to download" according to the operating system on your device (e.g. Windows, Mac, etc.).
    • Install and follow the instructions
  4. Provide your Arcada username in the format username@arcada.fi when logging in (username only will not work) and your Arcada password.

You can also connect to Eduroam straight from your computer's menubar on the top->netowork button. Select Eduroam and put your username in username@arcada.fi format and then your Arcada password. Accept any request for Certificate installation.

Please note, in this method, if you choose to save your credentials to the Keychain while connecting, that Keychain entry will need to be removed first before you can connect to Eduroam in the future in case you change your password. Click here for more information.

Click here for more instruction regarding how you can delete a wifi network in MAC.

Connecting to eduroam using Android devices

  1. Install and open the geteduroam app
  2. Follow the on-screen instructions

Connecting to eduroam using iOS devices

Select Eduroam from the Wifi option and use your username as username@arcada.fi format and put your password. Accept any prompt to install the certificate.

Eduroam Visitor Access

Arcada offesr internet connectivity to our guests using Eduroam Visitor Access. Information and instructions are found from the Arcada Information Desk on the 2nd floor.

Eduroam abroad

Since eduroam is part of a global education network, there are many eduroam access points in Finland and abroad.

In order to find eduroam access points outside Arcada, you can download the Eduroam Companion app to your smartphone or tablet.

It is very practical especially when abroad. Read more on Android

and iOS .