AB-2-100

• Business administration 2023 - Tourism and experience management
• International business 2023 - Tourism and experience management

English

Compulsory

First

2

5 cr

In this study unit the focus lies on the following
competencies:

Global and local societal competence
Fact based decision making competence
Ethical and sustainable competence

The SDG's in focus:

#4 QUALITY EDUCATION
#8 DECENT WORK AND ECONOMIC GROWTH
#9 INDUSTRY, INNOVATION AND INFRASTRUCTURE
#11 SUSTAINABLE CITIES AND COMMUNITIES
#12 RESPONSIBLE CONSUMPTION & PRODUCTION
#13 CLIMATE ACTION

Upon completion of this study unit:

You have an understanding of destination
management operations. (Knowledge)

You have the ability to evaluate tourism and
visitor experience management
strategies, from co-operation-, information
management-, visitor management-, design-, risk
management and responsibility perspectives.
(Skills)

You know how to apply customer experience in
visitor design management. (Skills)

You can actively follow and discuss current issues
and possibilities in the tourism and experience
industry. (Skills)

You have a curious, critical, respectful and
proactive approach to understanding the tourism
and experience industry.
(Approach)

Quizzes, tasks and workshops.

Introduction to the Tourism Industry.

Destination Management

All materials will be found in Itslearning

• Lectures - 3 hours
• Practical exercises - 3 hours
• Internet-based studies - 126 hours

• Total workload of the course: 132 hours
• Of which autonomous studies: 132 hours
• Of which scheduled studies: 0 hours

Virtual self studies

• Essays, reports, productions and portfolio

Minumun 50 points to pass the course,
maximun 100 points
(examinations include quizzes and written reports
)

Koskinen Kaisa

Fabricius Susanna

https://arcada.itslearning.com/ External link

No limit

12 months after course has ended

• Date will be announced later - Reports and productions
• Date will be announced later - Other assignments