The course is included in these curricula and study modules
Level/category
Teaching language
English
Type of course
Compulsory
Cycle/level of course
First
Recommended year of study
1
Total number of ECTS
5 cr
Competency aims
The course aims to develop professional communication skills related to the tourism industry, both written and spoken.
Learning outcomes
- demonstrate lexical and grammatical competence in written and spoken professional contexts.
- demonstrate the ability to write effective key professional documents, including letters, work applications & CVs, business reports.
- prepare and deliver a presentation of professional interest using PowerPoint.
- participate in routine customer service interactions in English.
- have enhanced the ability to participate in social communication in the professional setting common to routine interactions.
Course contents
tourism industry terminology, routine correspondence, work applications & CVs, customer service, presentations, business report writing.
Prerequisites and co-requisites
Upper secondary school education or similar
Previous course names
-
Additional information
Attendance to all classes is compulsory. All graded assignments are subject to deadlines.
Assessment is based on participation, completed course work and graded assignments.
Recommended or required reading
English for International Tourism, Miriam Jacob & Peter Stuart (Longman)
Material distributed by the lecturer
Study activities
- Lectures - 60 hours
- Small-group work - 20 hours
- Project- and production work/artistic activities - 20 hours
- Individual studies - 20 hours
Workload
- Total workload of the course: 120 hours
- Of which autonomous studies: 120 hours
- Of which scheduled studies: 0 hours
Mode of Delivery
Participation in tuition
Assessment methods
- Demonstrations and proficiency exams
- Essays, reports, productions and portfolio
Teacher
Kimberley Nigel
Examiner
Kimberley Nigel
Home page of the course
Group size
No limit
Assignments valid until
Until date 2013-01-15
Assessment methods
- Date will be announced later - Demonstrations and presentations
- Date will be announced later - Reports and productions