The course is included in these curricula and study modules

Level/category

Professional studies

Teaching language

English

Type of course

Compulsory

Cycle/level of course

Second

Recommended year of study

2

Total number of ECTS

5 cr

Competency aims

The objective of the course is to familiarize students with the
decisions made in the management of operations and help to
understand and analyze operational issues in practice. The
course also gives examples of the basic quantitative techniques
of operations management which can be used to support the
management function in such environments.

Learning outcomes

At the end of the course the student is expected to be able to
deal with one of the most challenging areas in business -
operations management, seen from the demand chain
management point of view. Operations management focuses on
the systematic planning, design, and operation of the processes
which deliver goods and services. At the end of the course the
student will have an overview of demand chain dynamics and
interactions. Building on operations and supply chain strategies
the student learns the concepts of planning and managing
supply, production, inventories and logistics processes to satisfy
customer demand and needs.

Course contents

Demand chain management involves managing the integration
between demand and supply processes, managing the structure
between the integrated processes and customer segments and
managing the working relationships between marketing and
supply chain management.

The subject spans over almost all of the value-added and
supporting activities of an organization including forecasting,
product and process design, capacity and location decisions,
quality management, inventory management, aggregate
planning, materials requirement planning and operational
scheduling.

Prerequisites and co-requisites

A bachelor degree and at least three years work experience gained
after completing the higher education degree

Recommended or required reading

Course book:
Bozarth Cecil C. & Handfield Robert B., Introduction to
Operations
and Supply Chain Management, Third Edition
ISBN-13: 9780132747325
(See from the right version from itslearning and the email
teacher sends you! The book can also be rent electronically for
decent price.)

Supporting material:
Silver E. A., Pyke D. F. & Peterson R.:Inventory Management and
Production Planning and Scheduling, 3rd ed., Wiley 1998 (pp. 1 –
531). ISBN 0-471-11947-4
(Several copies available at Aalto University Library)

Hanke John E. & Wichern, Dean, Business Forecasting (9th
Edition), Pearson New International Edition. ISBN10:
1292023007, ISBN13: 9781292023007.
or
Hanke, John E. & Reitsch, Arthur G. (1997), Business Forecasting,
Pearson Higher Education, ISBN10: 0137607458, ISBN13:
9780137607457.

Excel manuals:
Winston, Wayne L. (2000), Practical management science
Winston, Wayne L. (1997), Practical management science
spreadsheet modeling and applications
Albright & Winston (2005), Spreadsheet Modeling and
Applications

Articles to download:
Fisher, Marshall L. & Hammond, Janice H. & Obermeyer, Walter R.
& Raman, Anathan (1994), Making Supply Meet Demand in an
Uncertain World, Harward Business Review, May–June, pp. 83–93.
Lee, Hau L. & Padmanabhan V. & Seungjin Whang (1997),
Bullwhip Effect in Supply Chains, Sloan Management Review,
Spring, pp. 93–102

Study activities

  • Lectures - 27 hours
  • Excursions and demonstrations - 3 hours
  • Practical exercises - 2 hours
  • Project- and production work/artistic activities - 28 hours
  • Individual studies - 71 hours
  • - 3 hours

Workload

  • Total workload of the course: 134 hours
  • Of which autonomous studies: 134 hours
  • Of which scheduled studies: 0 hours

Mode of Delivery

Participation in tuition

Assessment methods

Case, 2 exercise packages
and exam.

Assessment requirements

To pass the course the student should pass the following
examinations:
- Case (10%)
- Exercise package 1 (20%)
- Exercise package 2 (20%)
- Exam (50%)

Teacher

Porkka Pasi

Examiner

Rosenbröijer Carl-Johan

Group size

No limit

Assignments valid until

12 months after course has ended

Assessment methods

Date will be announced later - Other assignments

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