The course is included in these curricula and study modules
Level/category
Teaching language
English
Type of course
Compulsory
Cycle/level of course
Second
Recommended year of study
2
Total number of ECTS
5 cr
Competency aims
The objective of the course is to familiarize students with the
decisions made in the management of operations and help to
understand and analyze operational issues in practice. The
course also gives examples of the basic quantitative techniques
of operations management which can be used to support the
management function in such environments.
Learning outcomes
At the end of the course the student is expected to be able to
deal with one of the most challenging areas in business -
operations management, seen from the demand chain
management point of view. Operations management focuses on
the systematic planning, design, and operation of the processes
which deliver goods and services. At the end of the course the
student will have an overview of demand chain dynamics and
interactions. Building on operations and supply chain strategies
the student learns the concepts of planning and managing
supply, production, inventories and logistics processes to satisfy
customer demand and needs.
Course contents
Demand chain management involves managing the integration
between demand and supply processes, managing the structure
between the integrated processes and customer segments and
managing the working relationships between marketing and
supply chain management.
The subject spans over almost all of the value-added and
supporting activities of an organization including forecasting,
product and process design, capacity and location decisions,
quality management, inventory management, aggregate
planning, materials requirement planning and operational
scheduling.
Prerequisites and co-requisites
A bachelor degree and at least three years work experience gained
after completing the higher education degree
Recommended or required reading
Course book:
Bozarth Cecil C. & Handfield Robert B., Introduction to
Operations
and Supply Chain Management, Third Edition
ISBN-13: 9780132747325
(See from the right version from itslearning and the email
teacher sends you! The book can also be rent electronically for
decent price.)
Supporting material:
Silver E. A., Pyke D. F. & Peterson R.:Inventory Management and
Production Planning and Scheduling, 3rd ed., Wiley 1998 (pp. 1 –
531). ISBN 0-471-11947-4
(Several copies available at Aalto University Library)
Hanke John E. & Wichern, Dean, Business Forecasting (9th
Edition), Pearson New International Edition. ISBN10:
1292023007, ISBN13: 9781292023007.
or
Hanke, John E. & Reitsch, Arthur G. (1997), Business Forecasting,
Pearson Higher Education, ISBN10: 0137607458, ISBN13:
9780137607457.
Excel manuals:
Winston, Wayne L. (2000), Practical management science
Winston, Wayne L. (1997), Practical management science
spreadsheet modeling and applications
Albright & Winston (2005), Spreadsheet Modeling and
Applications
Articles to download:
Fisher, Marshall L. & Hammond, Janice H. & Obermeyer, Walter R.
& Raman, Anathan (1994), Making Supply Meet Demand in an
Uncertain World, Harward Business Review, May–June, pp. 83–93.
Lee, Hau L. & Padmanabhan V. & Seungjin Whang (1997),
Bullwhip Effect in Supply Chains, Sloan Management Review,
Spring, pp. 93–102
Study activities
- Lectures - 27 hours
- Excursions and demonstrations - 3 hours
- Practical exercises - 2 hours
- Project- and production work/artistic activities - 28 hours
- Individual studies - 71 hours
- - 3 hours
Workload
- Total workload of the course: 134 hours
- Of which autonomous studies: 134 hours
- Of which scheduled studies: 0 hours
Mode of Delivery
Participation in tuition
Assessment methods
Case, 2 exercise packages
and exam.
Assessment requirements
To pass the course the student should pass the following
examinations:
- Case (10%)
- Exercise package 1 (20%)
- Exercise package 2 (20%)
- Exam (50%)
Teacher
Porkka Pasi
Examiner
Rosenbröijer Carl-Johan
Home page of the course
Group size
No limit
Assignments valid until
12 months after course has ended
Assessment methods
Date will be announced later - Other assignments