Arcada’s remote support and services

Although the campus is closed, support and services for Arcada's students are offered remotely. Please feel free to contact them, either if you need any support with your studies or classes, if you have any practical problems or if you are experiencing e.g. anxiety or stress. Below is a summary of all the services offered by Arcada remotely. Don't know who to contact? Please contact communications@arcada.fi and we will guide you to the right service.

Digital signing of study certificates

Starting today, study certificates and transcripts of records will be signed electronically. You will receive the certificates through secure email one work day after ordering them through Start. You will receive a link to your Arcada email and you will have access to the certificates through the link. Please check your spam folder if you can’t find the email from Student Affairs and contact us if necessary.

Information regarding guidelines and visiting hours at Student Affairs

To avoid queues and spreading of the virus we hope that you will follow these guidelines:

-Please use the HSL app for purchasing discounted tickets when using public transport. If you do not have banking codes or if you use the plastic card and do not have a student card, you may collect the HSL discount form from D2. 

-Please use the digital student card to get lunch at a discounted price. If you do not have a student card you may fill out the KELA meal subsidy card and get it stamped. 

-Discount forms for VR and Matkahuolto can also be collected from D2.