Staff can have Shared Mailboxes for different kind of purposes. Ask the it-support to create one for your group.

How to add the created Shared mailbox to your Outlook

In Outlook:

  1. File -> Account Settings -> select Account Settings
  2. E-Mail tab
  3. Select your mailbox
  4. Change -> More Settings -> Advance tab
  5. Click Add
  6. Type the Shared E-Mail Address
  7. Apply and OK
  8. Next -> Finish -> Close

How to send email from the shared mail account

  1. Start a new email message
  2. Click From
  3. Select Other E-Mail Address
  4. Type in your Shared E-Mail Address in the From field
  5. Send message

In case you see the error message "You don't have permission to send to: "., it is a known issue with Outlook and you can ignore the message.