Although the campus is closed, support and services for Arcada's students are offered remotely. Please feel free to contact them, either if you need any support with your studies or classes, if you have any practical problems or if you are experiencing e.g. anxiety or stress. Below is a summary of all the services offered by Arcada remotely. Don't know who to contact? Please contact E-mail: and we will guide you to the right service.


If you have any questions regarding your studies, you can always contact the amanusensis of your institution. Here you will find contact information for the amanuenses.

Student Affairs

You can contact Arcada's Study Coordinators if you need, for example, a certificate of studies or transcript of records. You can contact them at E-mail: Here you can read more and find different forms and certificates you may need for your studies.

Study counselling, guidance and special pedagogical support 

Arcada's counsellors offer individual support and guidance regarding, for example, study skills (planning, motivation, time and stress management), career guidance (uncertainty regarding study choices, future, life situation) and special pedagogical support (e.g. if you have dyslexia, adhd / add, mental health issues, vision or hearing impairment). Contact the guidance councellors via E-mail: or E-mail: and councellor / specialist education teacher via E-mail: You can also get in touch with the counsellor team on Whatsapp, +35840 5934385. Read more here.  

Health care 

You can contact school nurses by telephone or e-services. The city of Helsinki has created centralised healthcare services at Mechelininkatu that are available for all UAS students in Helsinki. You can visit them for e.g. urgent disease test and vaccinations, contraception or support in mental health issues, but you must always call them before your visit: +358503105547. Read more here

Psychiatric nurse 

If you want to contact Arcada's psychiatric nurse Viveka Eriksson, you can reach her via E-mail: or +35840 336 0188. You can meet her remotely or for a chat during a walk outdoors. The meetings are free of charge and confidential, just like Arcada's other support services. 


You can access all e-material online 24/7, and the library staff is available via Zoom every Wednesday at 13–15 for help with eg. to find study material. You can also make an own appointment for information search guidance e.g. for your thesis work. You can contact the library via E-mail: Read more about the library's distance services on this page. External link  

Student Chaplain 

The student chaplain (priest) is there for you if you want someone to talk to or if you, for example, are in quarantine and need help with anything practical. The student chaplain is available for all students regardless of your own personal faith. Contact E-mail: or +358503800662. Read more here. 

Writing Workshops 

Writing workshops are regularly held online in Swedish, Finnish and English. You can get guidance for e.g. your thesis work and written assignments. See the schedule and read more here. 


If you have IT problems, please contact the IT unit via E-mail: or call +35820 76 99555.