The course is included in these curricula and study modules
The course takes place in period
- 3 (2019-01-01 to 2019-03-17)
- 4 (2019-03-18 to 2019-07-31)
Level/category
Teaching language
English
Type of course
Compulsory
Cycle/level of course
First
Recommended year of study
3
Total number of ECTS
5 cr
Competency aims
The student is able to work proactively and
inter-professionally in health care setting that
aims to plan the patient/client care utilizing
digital solutions. (readiness and ability)
The student has competence and the he/she
understands the principals of a customer oriented
service design and is ready to lead the team
work. (competence and understanding)
The student is able to work for open, well-being
and ethically sustainable health care settings.
(evaluation ability and attitudes)
Learning outcomes
At the end of the course the student is expected
to:
Identify, explain and act for further trends and
their effects on working life in health care
setting using digital solutions. (e-health)
Present various theories related to change in
working life and identify his/her own
possibilities to impact on well-being at working
life in health care setting.
Plan and implement service design in which the
client's participation is made possible and
respected constantly.
Work multi-professionally and being aware of the
development possibilities in service design that
are ethically sustainable.
Plan and evaluate a smaller project in which the
team work is at central.
Course contents
Service design
E-health (service design)
Teamwork and collaboration
Management of change
Ethics at workinglife
Multiprofessional work
Prerequisites and co-requisites
A student have to have studied at least 40 ECTS in
order to enroll to this course.
Additional information
Please notice that this course is based on
flipped class-room philosophy which means that
the learning is student oriented and flexible.
Group working is essential and regular presence
at lectures is requested in order to pass the
course.
Notice also that this course is recommended for
3rd year students. This course requires also much
group working.
Recommended or required reading
Stickdorn, M (2011) This is Service Design
Thinking: Basics, Tools, Cases.
O'Riordan, A. & Elton, J. (2016) Healthcare
Disrupted - Next Generation Business Models
and Strategies. John Wiley & Sons, Incorporated
More literature will be found on ItsLearning
Study activities
- Lectures - 20 hours
- Individual- and group instruction - 5 hours
- Practical exercises - 15 hours
- Project- and production work/artistic activities - 30 hours
- Individual studies - 40 hours
- Internet-based studies - 20 hours
- Seminars - 5 hours
Workload
- Total workload of the course: 135 hours
- Of which autonomous studies: 135 hours
- Of which scheduled studies: 0 hours
Mode of Delivery
Multiform education
Assessment methods
- Demonstrations and proficiency exams
- Essays, reports, productions and portfolio
Assessment requirements
For a passed presentation a student participate
to following tasks:
1) Mandatory lecture about leadership, teamwork
and collaboration and a written reflection of
your own learning. (max 10 points)
2) 3 various quizzes which are based on lectures
and
literature. Each max 10 points. (max 30 points)
3) A group writes a summary of similarities and
differences in leadership. In this summary, every
student in the group chooses one suitable article
and reflect its suitability in nursing. (max 30
points)
4) A group presents their digital service design
and writes a short report. (max 30 points)
All groups should also participate to an
obligatory group coaching session during the
course. Groups can book the session via
ItsLearning.
Points and grade:
91-100: 5
81-90: 4
71-80: 3
61-70: 2
51-60: 1
0-50: failed
Teacher
- Forss Mia
- Kielo Emilia
- Wikström-Grotell Camilla
- Gray Pamela
Examiner
Kielo Emilia
Home page of the course
Group size
No limit (18 students enrolled)
Assignments valid until
12 months after course has ended
Course enrolment period
2018-12-25 to 2019-01-21
Assessment methods
- Date will be announced later - Demonstrations and presentations
- Date will be announced later - Reports and productions
Date | Time | Room | Title | Description | Organizer |
---|---|---|---|---|---|
2019-01-14 | 10:15 - 12:15 | B518 | Leadership and Service Design | Course info & Service design (Emilia Kielo) (Mandatory) | Kielo Emilia |
2019-01-18 | 08:15 - 15:00 | Leadership and Service Design | Group-working (This time is for the group working. You can decide with your group where to work and when.) | Kielo Emilia | |
2019-01-22 | 08:15 - 15:00 | Leadership and Service Design | Group-working (This time is for the group working. You can decide with your group where to work and when.) | Kielo Emilia | |
2019-01-23 | 13:00 - 15:00 | B518 | Leadership and Service Design | Lecture: e-health (Mia Forss) | Forss Mia |
2019-01-24 | 10:00 - 12:00 | E377 | Leadership and Service Design | Group coachings 10-10.30, 10.30-11, 11-11.30 & 11.30-12 Book one slot for your group via ITS Learning CANCELLED | Kielo Emilia |
2019-01-28 | 09:00 - 10:00 | E377 | Leadership and Service Design | Group coachings 9-9.30 and 9.30-10. Book one slot for your group via ITS Learning | Kielo Emilia |
2019-01-28 | 10:15 - 12:15 | A510 | Leadership and Service Design | Lecture: Leadership & teamwork (Bismark Ofori Appiah) (Mandatory) | Kielo Emilia |
2019-01-30 | 08:15 - 15:00 | Leadership and Service Design | Group-working (This time is for the group working. You can decide with your group where to work and when.) | Kielo Emilia | |
2019-02-04 | 09:15 - 11:15 | B518 | Leadership and Service Design | Lecture: Multi-professional work (Emilia Kielo) | Kielo Emilia |
2019-02-06 | 08:15 - 15:00 | Leadership and Service Design | Group-working (This time is for the group working. You can decide with your group where to work and when.) | Kielo Emilia | |
2019-02-13 | 08:30 - 11:15 | B518 | Leadership and Service Design | Lecture: Change management (Camilla Wikström-Grotell) | Wikström-Grotell Camilla |
2019-02-27 | 09:15 - 11:45 | B518 | Leadership and Service Design | Group presentations (Mandatory) | Kielo Emilia |