General studies

Teaching language


Type of course


Cycle/level of course


Recommended year of study


Total number of ECTS

5 cr

Competency aims

The aim of the course is:
- to improve spoken fluency in routine
customer-service situations in the field.
- to develop the student?s ability to interpret
and comprehend authentic English text.
- to develop fluency in both spoken and written
language for various purposes, with focus on
the field of study.

Learning outcomes

At the end of the course the student is
expected to:
- be able to understand, interpret, and explain
terminology related to occupational therapy
without major difficulty.
- have developed his/her reading skills and
acquired essential vocabulary to support
communication in a professional context.
- be able to understand the main points of
standard speech on familiar matters regularly
encountered at work, in school, at leisure.
Spoken Production
- to give clear, rather detailed descriptions
about services or processes, can give
instructions to clients.
Spoken Interaction
- be able to interact with native speakers with
a high degree of fluency in customer-service,
negotiations and debates.
- be able to give their personal details,
relate their education and work experience.
- be able to write a letter of application and
CV in an appropriate style.
- be familiar with e-mail and business writing
- be able to produce fundamental for the field
typical documents.

Course contents

Social contacts, your place of work, work ethics,
current articles related to the field, collecting
client information

Prerequisites and co-requisites

Skill level B1.1. (Common European Framework)

Additional information

Due dates are firm!
The course is assessed on the basis of completed
coursework (exercises) and graded assignments.
Assessment is therefore continuous and there is no
end of course exam.
Attendance is compulsory.

Recommended or required reading

Material and instructions on literature are
provided by the lecturer.

Study activities

  • Lectures - 20 hours
  • Practical exercises - 25 hours
  • Small-group work - 10 hours
  • Project- and production work/artistic activities - 40 hours
  • Individual studies - 40 hours


  • Total workload of the course: 135 hours
  • Of which autonomous studies: 135 hours
  • Of which scheduled studies: 0 hours

Mode of Delivery

Participation in tuition

Assessment methods

  • Demonstrations and proficiency exams
  • Essays, reports, productions and portfolio

Assessment requirements

To pass the course the student should pass the
following examinations:
Examination 1 Activity (exercises and classes).
Examination 2 Write a report using the correct
Examination 3 Produce a well-structured summary
Examination 4 Hold a presentation.
Examination 5 Produce a work application & CV
suitable to the field.

Further smaller oral and written assignments may
be included as needed.

The examinations contribute to the final grade as
Written assignments according to extent of
assignment up to 25% each.
At least one oral presentation must be held in
order to pass the course.
Activity up to 20% and is graded accordingly:
59-62% 1
63-67% 1,5
68-72% 2
73-77% 2,5
78-81% 3
82-86% 3,5
87-91% 4
92-96% 4,5
97-100% 5


Ray Jan-Anders


Ray Jan-Anders

Group size

No limit

Assignments valid until

Until further notice

Assessment methods

  • Date will be announced later - Demonstrations and presentations
  • Date will be announced later - Reports and productions

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