The course is included in these curricula and study modules

<a href="/en/curricula/903000/2019-2020/407">Arcada business school 2013 (tourism) - Jag i världen</a>


General studies

Teaching language


Type of course


Cycle/level of course


Recommended year of study


Total number of ECTS

5 cr

Competency aims

The course aims to develop professional communication skills related to the tourism industry, both written and spoken.

Learning outcomes

At the end of the course the student is expected to be able to...

  • demonstrate lexical and grammatical competence in written and spoken professional contexts.
  • demonstrate the ability to write effective key professional documents, including letters, work applications & CVs, business reports.
  • prepare and deliver a presentation of professional interest using PowerPoint.
  • participate in routine customer service interactions in English.
  • have enhanced the ability to participate in social communication in the professional setting common to routine interactions.

Course contents

Tourism industry terminology, routine correspondence, work applications & CVs, customer service, presentations, business report writing.

Prerequisites and co-requisites

Upper secondary school education

Previous course names

(2013-14) English for International Tourism

Recommended or required reading

English for International Tourism, Miriam Jacob & Peter Stuart (Longman)
Material distributed by the lecturer

Study activities

  • Lectures - 40 hours
  • Individual- and group instruction - 10 hours
  • Small-group work - 10 hours
  • Project- and production work/artistic activities - 23 hours
  • Individual studies - 30 hours
  • Internet-based studies - 20 hours


  • Total workload of the course: 133 hours
  • Of which autonomous studies: 133 hours
  • Of which scheduled studies: 0 hours

Mode of Delivery

Participation in tuition

Assessment methods

Essays, reports, productions and portfolio

Assessment requirements

The examinations contribute to the final grade as follows:
Assessment is based on participation, completed course work and graded assignments.


Kimberley Nigel


Kimberley Nigel

Group size

No limit

Assignments valid until

Until date 2014-05-30

Assessment methods

2014-05-30 - Reports and productions

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