SJ-2-003 (0) - Service system and operating environment in the social, health and church sectors

• Nursing 2020 (diak, fi/sv) - Basis of customer work
• Nursing 2021 (diak, fi/sv) - Basis of customer work

• 1 (2021-08-01 to 2021-10-24)
• 2 (2021-10-25 to 2021-12-31)

Finnish

Compulsory

First

1

2 cr

The aim of the course is that the students

- understand the methods, guidance and
supervision of
organising social services and healthcare
activities
and service production
- understand the organisation and methods of
organisation in the church sector, third sector
and
civil society
- are familiar with the most central smart
services
and wellbeing technology applications
- understand the significance of various actors
in
service production and quality
- know how to analyse customers? position and
rights
in the social services and healthcare service
systems

After completing the course, you will understand how the social and health care service system and how the business is organized and know different ways of producing
and arrange services in healthcare.

- service structures of social services and
healthcare
- current norm, resource and information
guidance within
social services and healthcare
- activities within the church, third sector
and civil
society
- smart services and wellbeing technology
applications
- multidisciplinary collaboration and customer
health and
wellbeing
- rights and position of customers/patients in
service
systems

No prior knowledge.

• Lectures - 0 hours
• Internet-based studies - 0 hours
• Seminars - 0 hours

• Total workload of the course: 0 hours
• Of which autonomous studies: 0 hours
• Of which scheduled studies: 0 hours

Supported virtual education

Niemi Annika

Diakle läroplattformen

No limit (19 students enrolled)

12 months after course has ended

2021-08-09 to 2021-09-05