The course takes place in period

3 (2022-01-01 to 2022-03-13)

Level/category

General studies

Teaching language

English

Type of course

Compulsory

Cycle/level of course

First

Recommended year of study

2

Total number of ECTS

5 cr

Competency aims

The aim of the course is:

  • to improve spoken fluency in routine
    customer-service situations in the field.
  • to develop the student?s ability to interpret
    and comprehend authentic English text.
  • to develop fluency in both spoken and written
    language for various purposes, with focus on
    the field of study.

Learning outcomes

At the end of the course the student is
expected to:
Reading

  • be able to understand, interpret, and explain
    terminology related to occupational therapy
    without major difficulty.
  • have developed his/her reading skills and
    acquired essential vocabulary to support
    communication in a professional context.
    Listening
  • be able to understand the main points of
    standard speech on familiar matters regularly
    encountered at work, in school, at leisure.
    Spoken Production
  • to give clear, rather detailed descriptions
    about services or processes, can give
    instructions to clients.
    Spoken Interaction
  • be able to interact with native speakers with
    a high degree of fluency in customer-service,
    negotiations and debates.
    Writing
  • be able to give their personal details,
    relate their education and work experience.
  • be able to write a letter of application and
    CV in an appropriate style.
  • be familiar with e-mail and business writing
    etiquette.
  • be able to produce fundamental for the field
    typical documents.

Course contents

Social contacts, your place of work, work ethics,
current articles related to the field, collecting
client information

Prerequisites and co-requisites

Skill level B1.1. (Common European Framework)

Additional information

Due dates are firm!
The course is assessed on the basis of completed
coursework (exercises) and graded assignments.
Assessment is therefore continuous and there is no
end of course exam.
Attendance is compulsory.

Recommended or required reading

Material and instructions on literature are
provided by the lecturer.

Study activities

  • Lectures - 20 hours
  • Practical exercises - 25 hours
  • Small-group work - 10 hours
  • Project- and production work/artistic activities - 40 hours
  • Individual studies - 40 hours

Workload

  • Total workload of the course: 135 hours
  • Of which autonomous studies: 135 hours
  • Of which scheduled studies: 0 hours

Mode of Delivery

Participation in tuition

Assessment methods

  • Demonstrations and proficiency exams
  • Essays, reports, productions and portfolio

Assessment requirements

To pass the course the student should pass the
following examinations:
Examination 1 Activity (exercises and classes).
Examination 2 Write a report using the correct
structure.
Examination 3 Produce a well-structured summary
(analysis).
Examination 4 Hold a presentation.
Examination 5 Produce a work application & CV
suitable to the field.

Further smaller oral and written assignments may
be included as needed.

The examinations contribute to the final grade as
follows:
Written assignments according to extent of
assignment up to 25% each.
At least one oral presentation must be held in
order to pass the course.
Activity up to 20% and is graded accordingly:
59-62% 1
63-67% 1,5
68-72% 2
73-77% 2,5
78-81% 3
82-86% 3,5
87-91% 4
92-96% 4,5
97-100% 5

Teacher

Ray Jan-Anders

Examiner

Ray Jan-Anders

Group size

No limit (22 students enrolled)

Assignments valid until

Until further notice

Course enrolment period

2021-12-24 to 2022-01-20

Assessment methods

  • Date will be announced later - Demonstrations and presentations
  • Date will be announced later - Reports and productions
Room reservations
Date Time Room Title Description Organizer
2022-01-10 12:00 - 14:00 Engelska (FT) ONLINE - meeting link on itselarning Ray Jan-Anders
2022-01-12 10:00 - 12:00 Engelska (FT) ONLINE - meeting link on itselarning Ray Jan-Anders
2022-01-14 10:00 - 11:00 English drop-in reception hour https://arcada.zoom.us/j/8401092702?pwd=RDR1YTVuTzhhZ2dTR3liRW9odnZ3QT09 Passcode: 2022:P3-4 Ray Jan-Anders
2022-01-17 12:00 - 14:00 Engelska (FT) ONLINE - meeting link on itselarning Ray Jan-Anders
2022-01-20 12:00 - 14:00 Engelska (FT) ONLINE - meeting link on itselarning Ray Jan-Anders
2022-01-21 10:00 - 11:00 English drop-in reception hour https://arcada.zoom.us/j/8401092702?pwd=RDR1YTVuTzhhZ2dTR3liRW9odnZ3QT09 Passcode: 2022:P3-4 Ray Jan-Anders
2022-01-26 10:00 - 12:00 Engelska (FT) ONLINE - meeting link on itselarning Ray Jan-Anders
2022-01-28 10:00 - 11:00 English drop-in reception hour https://arcada.zoom.us/j/8401092702?pwd=RDR1YTVuTzhhZ2dTR3liRW9odnZ3QT09 Passcode: 2022:P3-4 Ray Jan-Anders
2022-01-31 12:00 - 14:00 Engelska (FT) ONLINE - meeting link on itselarning Ray Jan-Anders
2022-02-04 10:00 - 11:00 English drop-in reception hour https://arcada.zoom.us/j/8401092702?pwd=RDR1YTVuTzhhZ2dTR3liRW9odnZ3QT09 Passcode: 2022:P3-4 Ray Jan-Anders
2022-02-07 12:00 - 14:00 B522 Engelska (FT) Ray Jan-Anders
2022-02-09 09:00 - 12:00 B522 Engelska (FT) Ray Jan-Anders
2022-02-11 10:00 - 11:00 English drop-in reception hour https://arcada.zoom.us/j/8401092702?pwd=RDR1YTVuTzhhZ2dTR3liRW9odnZ3QT09 Passcode: 2022:P3-4 Ray Jan-Anders
2022-02-16 10:00 - 11:30 B517 Engelska (FT) Presentations (sign up for one group on itslearning) Ray Jan-Anders
2022-02-16 11:30 - 13:00 B517 Engelska (FT) Presentations (sign up for one group on itslearning) Ray Jan-Anders
2022-02-17 10:00 - 11:30 B517 Engelska (FT) Presentations (sign up for one group on itslearning) Ray Jan-Anders
2022-02-17 11:30 - 13:00 B517 Engelska (FT) Presentations (sign up for one group on itslearning) Ray Jan-Anders
2022-02-18 10:00 - 11:00 English drop-in reception hour https://arcada.zoom.us/j/8401092702?pwd=RDR1YTVuTzhhZ2dTR3liRW9odnZ3QT09 Passcode: 2022:P3-4 Ray Jan-Anders
2022-02-25 10:00 - 11:00 English drop-in reception hour https://arcada.zoom.us/j/8401092702?pwd=RDR1YTVuTzhhZ2dTR3liRW9odnZ3QT09 Passcode: 2022:P3-4 Ray Jan-Anders
2022-03-04 10:00 - 11:00 English drop-in reception hour https://arcada.zoom.us/j/8401092702?pwd=RDR1YTVuTzhhZ2dTR3liRW9odnZ3QT09 Passcode: 2022:P3-4 Ray Jan-Anders
2022-03-11 10:00 - 11:00 English drop-in reception hour https://arcada.zoom.us/j/8401092702?pwd=RDR1YTVuTzhhZ2dTR3liRW9odnZ3QT09 Passcode: 2022:P3-4 Ray Jan-Anders
2022-03-23 12:00 - 13:30 English presentations EEE & FT Extra presentations (sign up for a group on itslearning) Ray Jan-Anders
2022-03-23 13:30 - 15:00 English presentations EEE & FT Extra presentations (sign up for a group on itslearning) Ray Jan-Anders

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