The course takes place in period

  • 1 (2022-08-01 to 2022-10-23)
  • 2 (2022-10-24 to 2022-12-31)
  • 3 (2023-01-01 to 2023-03-19)
  • 4 (2023-03-20 to 2023-07-31)


Other studies

Teaching language


Type of course


Cycle/level of course


Total number of ECTS

5 cr

Competency aims

The aim of the course is to increase the students'
knowledge of compassion at work, both in their
field and others. Another objective is to develop
a mindset that is sensitive to the needs of others
and self with regard to compassion and emotional
labor. A third aim is to introduce and develop
practical skills that will aid students in
becoming compassionate co-workers, and contribute
to compassionate working environments.

Learning outcomes

After completing the course the student:

  • has gained a theoretical as well as practical
    understanding of the main concepts: compassion,
    empathy, sympathy, ethics, and empathy fatigue

  • can analyze everyday situations, life domains,
    and work contexts where compassion is needed

  • demonstrates increased awareness of the
    important role of compassion at work from three
    distinct perspectives: for one's own well-being,
    for the well-being of others, as well as for

  • has learned to appreciate the benefits of
    learning from the best practices of other

  • can understand why compassion can be taxing on
    an individual and what emotional labor is

  • can understand what emotion regulation is and
    know of emotion regulation techniques and coping
    strategies to help sustain one´s own well-being

  • can reflect on the ethical aspects of situations
    where compassion is needed

  • can understand their personal experiences of
    compassion in relation to theoretical knowledge
    and the experiences from other professions

Course contents

The course is a non-stop online course with
ItsLearning as the platform. Students take part in
the course individually according to their
schedule. It consists of two parts, the first is
3ECTS, and the second 2ECTS. The first one
consists of five modules that introduce basic
theory and concepts relating to compassion in the
workplace. The second part consists of one module
where the student produces a personal video
testimony that recounts a personal experience and
observation of compassion.

The first part (3ECTS) modules 1-5 consists of
readings and screenings of lectures and taped
interviews tailored for the course, followed by a
test for each module. The modules introduce
different aspects of compassion and related
topics, such as emotional labor, ethical
considerations, and well-being from different
professional contexts.

In the second part (2ECTS) each student produces a
personal video testimony of a personal experience
of compassion. The course concludes with a written
reflection on compassion.

Prerequisites and co-requisites


Previous course names


Recommended or required reading

Course literature:

Module 1:
Compassion at Work:
Dutton, J.E. & Worline M.C. (2017) Awakening
Compassion at Work: The Quiet Power that Elevates
People and Organizations. Berreth-Kohler.
(available as e book through the Arcada library)

Module 2:

Module 3:
Crowe L. Identifying the risk of compassion
fatigue, improving compassion satisfaction and
building resilience in emergency medicine. Emerg
Med Australas. 2016 Feb;28(1):106-8. doi:
10.1111/1742-6723.12535. Epub 2016 Jan 16. PMID:

Sheppard K. (2015). Compassion fatigue among
registered nurses: connecting theory and research.
Applied nursing research : ANR, 28(1), 57?59. External link External link

Module 4:
Nåls eller Höijer

Module 5:

Study activities

  • Project- and production work/artistic activities - 54 hours
  • Individual studies - 27 hours
  • Internet-based studies - 54 hours


  • Total workload of the course: 135 hours
  • Of which autonomous studies: 135 hours
  • Of which scheduled studies: 0 hours

Mode of Delivery

Multiform education

Assessment requirements

To pass the course the student should pass Modules
1-5 (3ECTS) or optionally 1-6 (5 ECTS)
The course is graded as pass/fail.


  • Eronen Lotta
  • Gray Pamela
  • Nåls Jan


Nåls Jan

Group size

No limit (27 students enrolled)

Assignments valid until

Until further notice

The timetable of the course

The course is a non-stop online course. The platform
is ItsLearning. The course will be available from
1.9.2022 onwards, and must be completed during the
study year 2022-23.

Course enrolment period

2022-08-10 to 2023-05-31

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