The course takes place in period

  • 3 (2022-01-01 to 2022-03-13)
  • 4 (2022-03-14 to 2022-07-31)


General studies

Teaching language


Type of course


Cycle/level of course


Recommended year of study


Total number of ECTS

5 cr

Competency aims

The student is able to work proactively and
inter-professionally in health care setting
aims to plan the patient/client care utilizing
digital solutions. (readiness and ability)

The student has competence och understanding in
principles of team leadership and management of
change. (competence and understanding)

The student is able to work for open, well-
and ethically sustainable health care settings.
(evaluation ability and attitudes)

Learning outcomes

At the end of the course the student is

Identify, explain and act for further trends
their effects on working life in health care
setting using digital solutions. (e-health)

Present various theories related to change in
working life and identify their own
possibilities to impact on well-being at
life in health care setting.

Plan and implement service design in which
client's participation is made possible and
respected constantly.

Work multi-professionally and being aware of
development possibilities in service design
are ethically sustainable.

Plan and evaluate a smaller project in which
team work is at central.

Critically evaluate the scientific evidence
used to develop and to lead the health care.

Course contents

Service design
Teamwork and collaboration
Management of change
Ethics at workinglife
Multiprofessional work

Prerequisites and co-requisites

A student have to have studied at least 40 ECTS in
order to enroll to this course.

Additional information

Please notice that this course is based on
flipped class-room philosophy which means that
the learning is student oriented and flexible.
Group working is essential and regular presence
at lectures is requested in order to pass the

Notice also that this course is recommended for
3rd year students. This course requires also
much group working.

Recommended or required reading

Alvesson, M. and Spicer, A., 2016. The
stupidity paradox: The power and pitfalls of
functional stupidity at work. Profile

Stickdorn, M (2011) This is Service Design
Thinking: Basics, Tools, Cases.

O'Riordan, A. & Elton, J. (2016) Healthcare
Disrupted - Next Generation Business Models
and Strategies. John Wiley & Sons, Incorporated

More literature will be found on ItsLearning

Study activities

  • Lectures - 20 hours
  • Individual- and group instruction - 5 hours
  • Practical exercises - 15 hours
  • Project- and production work/artistic activities - 30 hours
  • Individual studies - 40 hours
  • Internet-based studies - 20 hours
  • Seminars - 5 hours


  • Total workload of the course: 135 hours
  • Of which autonomous studies: 135 hours
  • Of which scheduled studies: 0 hours

Mode of Delivery

Multiform education

Assessment methods

  • Demonstrations and proficiency exams
  • Essays, reports, productions and portfolio

Assessment requirements

For a passed presentation a student participate
to following tasks:

  1. 3 various quizzes answered individually
    which are based on lectures and
    literature. Each max 10 points. (max 30
    points). Notice that quizzes have deadlines and
    they cannot be opened after the deadline.

  2. Individual assignment about team leadership
    or management of change (max 20 points).

  3. Individual assignment: Reflection of two
    other student's leadership assignment (max 5

  4. A group work: A group presents their digital
    service design and writes a report (25 points)
    and presents their product (20 points). (max 45

All groups should also participate to an
obligatory group coaching session during the
course. Groups can book the session via

Points and grade:
91-100: 5
81-90: 4
71-80: 3
61-70: 2
51-60: 1
0-50: failed


Sjölund Terese


Sjölund Terese

Group size

No limit

Assignments valid until

12 months after course has ended

Course enrolment period

2021-12-24 to 2022-01-20

Assessment methods

  • Date will be announced later - Demonstrations and presentations
  • Date will be announced later - Reports and productions

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