The course is included in these curricula and study modules
- Business administration 2013 (marketing) - Digital marketing
- Business administration 2014 (marketing) - Digital marketing
- Business administration 2015 (marketing) - Digital marketing
- Business administration 2016 (marketing) - Digital marketing
- Business administration 2017 (marketing) - Digital marketing
The course takes place in period
2 (2019-10-28 to 2019-12-31)
Level/category
Teaching language
Swedish
Type of course
Compulsory
Cycle/level of course
First
Recommended year of study
3
Total number of ECTS
5 cr
Competency aims
The aim of the course is that the student knows
what it takes
to strengthen an organization's digital
presence. The student
can create a positive customer experience with
a goal to
achieve business benefits. The student can
measure and
analyze the organization's digital efforts and
through
optimization take its digital presence to the
next level.
Learning outcomes
- Understand the different aspects of webdesign
to create an
effective customer experience
- Be able to plan an intuitive interface for an
organization's
website.
- Know the principles of effective web
development
- Be able to plan an information architecture
of a website
- Implement an organization's website following
best-
practices
- Perform usability tests to optimize the
customer experience
- Understand webanalytics to evaluate the
customer's online
behavior
Course contents
- Web Development with modern content
management tools
- Development of responsive web pages for
different
environments
- Usability tests
- Traffic Analysis
- Conversions
- Search Engine Optimization
- Planning of different messages for different
audiences
- Customer Experience Journey
Prerequisites and co-requisites
Marketing 30 ECTS
Recommended or required reading
Bly, Robert. 2018. The digital marketing handbook : a step-by-step
guide to creating websites that sell
Material in itslearning
Study activities
- Lectures - 30 hours
- Excursions and demonstrations - 10 hours
- Practical exercises - 30 hours
- Project- and production work/artistic activities - 40 hours
- Internet-based studies - 23 hours
Workload
- Total workload of the course: 133 hours
- Of which autonomous studies: 133 hours
- Of which scheduled studies: 0 hours
Mode of Delivery
Participation in tuition
Assessment methods
- Exams (written-, oral-, home-)
- Essays, reports, productions and portfolio
Assessment requirements
To pass the course the student should
accomplish the following:
Examination 1: Hand-in assignments during the
course
Examination 2: Participate in the exam
Teacher
Forsström Mikael
Examiner
Forsström Mikael
Home page of the course
Group size
No limit (12 students enrolled)
Assignments valid until
12 months after course has ended
Course enrolment period
2019-10-01 to 2019-10-27
Assessment methods
- Date of examination will be announced later - Exams
- Date will be announced later - Reports and productions
Date | Time | Room | Title | Description | Organizer |
---|---|---|---|---|---|
2019-10-29 | 08:30 - 12:00 | E384 | Webbutveckling och kundupplevelse | Forsström Mikael | |
2019-11-05 | 09:15 - 14:00 | E384 | Webbutveckling och kundupplevelse | Forsström Mikael | |
2019-11-12 | 09:15 - 14:00 | E384 | Webbutveckling och kundupplevelse | Forsström Mikael | |
2019-11-15 | 09:15 - 12:00 | E384 | Webbutveckling och kundupplevelse | Forsström Mikael | |
2019-11-21 | 09:15 - 13:00 | E384 | Webbutveckling och kundupplevelse | Forsström Mikael | |
2019-11-22 | 09:15 - 14:00 | E384 | Webbutveckling och kundupplevelse | Forsström Mikael | |
2019-11-28 | 08:30 - 13:00 | E384 | Webbutveckling och kundupplevelse | Forsström Mikael | |
2019-12-03 | 08:30 - 12:00 | E384 | Webbutveckling och kundupplevelse | Forsström Mikael |